Project
Scope of Work
Discover
Product Research
User Research
Define
Key Takeaways
User Flows
Design
Design Execution
Design Mock-ups
Debug
User Testing
Result
Beaconer is a comprehensive platform that helps customers assess their vendors across 19 key domains. These include Risk Management, Information Security Policies, Organisational Security, Human Resource Security, Asset Management, Access Control, Physical and Environmental Security, Operations Security, Communications Security, System Acquisition, Development, and Maintenance, Third-Party Risk, Incident Management, Business Continuity, Compliance, Privacy, Cloud Security, Container Security, and Architecture.
This project enlisted the expertise of Product Owners, UX/UI designers, Illustrators, UX researchers, and Developers, all collaborating to create a platform that helps customers assess their vendors and watch them regularly to avoid major risks and unexpected breaches.
We analysed the market to understand the problem in detail. While existing platforms like SecurityScorecard and BitSight offer robust solutions, they often lack comprehensive coverage across all critical domains and fail to provide detailed, actionable insights. These insights helped us to fill in the market gaps by offering thorough evaluations across 19 key domains and generating sophisticated reports that deliver in-depth, actionable insights and a nuanced understanding of vendor risks, making it the superior choice for customers seeking a holistic and detailed vendor assessment solution.
Based on our user research conducted with multiple IT security team, we identified that the primary problem in this landscape is the inability to find a vendor assessment solution that thoroughly covers all critical security domains while offering detailed, actionable insights. Current tools often lack comprehensive evaluations and nuanced reporting, making it difficult to fully understand and mitigate vendor risks, thereby compromising the company’s overall security posture.
A chronological structure of the report allows for detailed, on-demand access to information.
Highly intuitive visualisations present risks at a glance.
Enables users to collaborate within the product to raise queries and receive prompt responses.
Limited customisation options for users.
Based on research and strategy, user stories and a user flow map were developed to illustrate the journeys of both user types.
Raising a request
Cybe Security Report
Dark Web Scanning
Overall Assessment Report
Remediation Plan and Action Items
Our designers visualized concepts to create a cohesive user experience. The design was influenced by several factors, including:
Brainstorming
Generated a wide range of creative ideas and solutions based on user needs and research insights, fostering innovative approaches.
Development
Refined and developed promising ideas into detailed concepts, incorporating user feedback and feasibility assessments.
Prototyping
Created high-fidelity prototypes that visually and functionally represent the proposed design solutions, allowing for interactive user testing.
Presented for a quick overview, these mocks showcase the design solutions provided by the Dexio Team. They highlight key visual and functional elements, illustrating how our design addresses user needs and enhances the overall user experience.
During the user testing phase for Beaconer, we conducted hands-on prototype sessions with risk managers and assessment requesters. Their feedback helped us evaluate the platform's functionality and user experience, leading to key refinements that significantly improved the overall design.
The development of Beaconer demonstrates the power of collaboration and careful planning. By integrating insights from extensive research and real-world testing, our team effectively addressed key challenges in risk assessment. Beaconer has emerged as a leading application for swift and accurate third-party risk evaluations. This success highlights how teamwork and strategic vision can create impactful solutions for today’s business needs.
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